7c77a Privacy Policy
We give the highest importance to the privacy of your personal information and keep all your data secure through SSL encryption.
Introduction and Scope
7c77a ("we", "our", "platform") operates an online casino and betting platform for players in Bangladesh. This privacy policy describes how we collect, process, store, and protect your personal information.
By using our website 7c77a.cam you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
This policy applies to all our services, mobile versions, web applications, and customer support channels. Whenever we make any significant changes to this policy, we will notify you directly.
Who this policy applies to
- All members registered on the 7c77a platform
- All users who visit our website
- Individuals who contact us via live chat or email
- Those who participate in any of our promotional activities
What kind of information we collect
7c77a collects various types of information for the purpose of providing its services. Below is a detailed description of what information we collect and how we collect it.
2.1 Information provided at registration
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Preferred username and password
- Currency preference (Bangladeshi Taka / BDT)
- Government-issued identity document information for identity verification
2.2 Financial information
To process deposits and withdrawals, we collect the following information:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Documents required for source verification
Important: We never collect or store your full PIN or OTP.
2.3 Automatically collected information
- IP address and device identification information
- Browser type, language, and version
- Operating system and device type
- Page views, session duration, and click patterns
- Referral URL and search history (within the site)
- Cookie and local storage data
How we use your information
7c77a uses your information only for specific, legitimate, and clear purposes. We do not sell your information to any third party.
| Purpose | Description | Legal basis |
|---|---|---|
| Account management | Registration, login, password recovery, and account verification | Performance of contract |
| Payment processing | Confirming deposits and withdrawals, fraud prevention | Performance of contract |
| Identity verification | KYC (Know Your Customer) process and age confirmation | Legal obligation |
| Customer support | Providing assistance via live chat and email | Legitimate interest |
| Responsible Gaming | Monitoring playing habits, self-exclusion, and limit setting | Legal obligation |
| Promotional communications | Information about bonuses, offers, and updates (based on consent) | Consent |
| Platform improvement | Analysing usage patterns to improve service quality | Legitimate interest |
Information sharing and disclosure
7c77a respects your privacy. We may share information with third parties only in the following limited and controlled circumstances:
4.1 Payment processors
For processing bKash, Nagad, Rocket, Upay, and bank transfers, we share the necessary transaction information with the relevant financial institutions. These institutions process information according to their own privacy policies and follow our instructions.
4.2 Technology service providers
We use selected technology partners to operate our platform. These partners work under strict data processing agreements and may use information only for specified functions.
4.3 Legal obligations
We may be required to disclose relevant information due to court orders, investigations by government authorities, or legal obligations. In such cases we will always comply with applicable law.
4.4 What we do not do
- We never sell your personal information
- We do not share your information with unauthorised advertising networks
- We do not use your financial information for third-party marketing purposes
- We do not disclose identifying information without your consent
Cookies and tracking technologies
7c77a uses various types of cookies and similar tracking technologies that help improve your user experience.
Essential cookies
These cookies are necessary for the website to function properly. They include maintaining login sessions, security verification, and ensuring core functionality.
Analytical cookies
These cookies are used to understand how users interact with our platform. This helps us improve our service quality.
Functional cookies
These cookies are used to remember your preferences — such as language, currency, and game settings.
Security cookies
These cookies are essential for fraud detection, anti-bot verification, and account protection.
You can manage cookies in your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Security measures for your information
7c77a uses industry-standard security technologies and practices to protect your information. Our security framework ensures multi-layered protection.
SSL encryption
All communication between our platform and servers is secured through SSL/TLS encryption. Your login credentials, payment data, and personal information are always transmitted in an encrypted state.
Data storage protection
All sensitive information stored on our servers — particularly passwords and financial data — is stored using advanced encryption algorithms. We conduct regular security audits.
Access control
Only authorised staff can access your information, and only the minimum amount of information needed to carry out their duties is available to them. All access is logged and reviewed regularly.
Data breach response
In the event of a data breach, we will notify affected users and the relevant authorities as quickly as possible. We have a dedicated incident response team on standby at all times.
Data retention period
7c77a retains your information only for as long as necessary or as legally required.
| Type of information | Retention period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal and regulatory obligations |
| Transaction records | 7 years from the date of transaction | Financial regulatory requirements |
| KYC documents | 5 years after the end of the relationship | AML/KYC obligations |
| Customer support chat | 2 years after the session ends | Quality assurance and dispute resolution |
| Analytical data | 13 months | Platform improvement |
| Marketing consent | Until consent is withdrawn | Legitimate marketing activities |
After the specified period has passed, your information will be securely deleted or anonymised so that you can no longer be identified.
Your rights regarding your information
As a user of our platform, you have several important rights concerning your own personal information.
📋 Right of Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of that information within 30 days.
✏️ Right to Rectification
If any information we hold about you is incorrect or incomplete, you may request that it be corrected or updated.
🗑️ Right to Erasure
In certain circumstances — such as after legal obligations have been fulfilled — you may request that your information be deleted.
🚫 Right to Object
You may object at any time to processing based on marketing communications or legitimate interests.
📦 Right to Portability
You have the right to receive the information you have provided in a structured, commonly used format.
⏸️ Restriction of Processing
In certain circumstances you may request that the processing of your information be temporarily restricted.
How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact us by email at: [email protected]. We will respond within 30 days of receiving your request. We may need to ask for additional information to verify your identity.
Protection of Minors
7c77a strictly provides services only to individuals aged 21 or older. We do not knowingly collect information from minors.
We carry out an age verification process at the time of registration. If we become aware that a person under the age of 21 has registered on our platform, we will immediately close that account, delete the associated information, and arrange to return any deposited funds.
If you believe a minor is using our platform, please contact us immediately at [email protected].
Third-Party Services & Links
Our platform is connected to third-party payment gateways and game providers. These third-party service providers operate under their own privacy policies.
Payment Providers
Mobile financial service providers such as bKash, Nagad, Rocket and Upay process your transaction information in accordance with their own terms and conditions and privacy policies. You are advised to read their respective policies before using these services.
Game Providers
Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi and other game providers adhere to their own security and privacy standards. Data shared with them is limited to gameplay-related information.
Policy Changes & Updates
7c77a may update this privacy policy from time to time. Policy revisions may be necessary due to changes in applicable law, business practices, or technology.
Notification of Changes
- For significant changes, we will notify you by email
- The date of the change will be noted at the top of the page as "Last Updated"
- For important changes, we will obtain your consent again where required
- Continued use of the platform after a policy update will be considered as your acceptance of the new policy
We recommend that you review this page regularly so that you remain informed about the latest policy.
Contact Us
If you have any questions, requests or concerns about this privacy policy, please contact us using the methods below:
7c77a — Online Casino & Betting Platform
General enquiries: [email protected]
Privacy-related requests: [email protected]
24/7 Bengali live chat support is available through the site
We generally process all user information requests within 30 days. For urgent matters, please contact us via live chat.
Want to know more?
Visit our Terms & Conditions, Responsible Gaming and FAQ pages. Our 24/7 live chat team is always ready to answer any questions you may have.